Monday, November 16, 2009

Sell-in, Sell-through, and Earn-out

*and Returns

Kind of a dry post today so I've included a YouTube video below for your entertainment -- "NaNoWriMo in 3 Minutes." (Just in case you aren't doing NaNoWriMo and/or you've been living in a deep dark cave somewhere and don't know what it is.)

Anyway, today I want to explain some terms that sometimes get confused: sell-in, sell-through and earn-out (and I'm reluctantly throwing in returns at the last minute.)

SELL IN: This is the number of copies ordered by retailers (or any other entity) prior to publication of the book. Sometimes this number is called the "lay down" and you'll hear publishing types say things like, "What was the lay down?" The number tells you how many copies are available to consumers on the day the book first goes on sale. The sell-in figure helps to determine the initial print run.

Of course, the publishing industry has this lovely little tradition called returns* so the sell-in could be just the beginning of your skyrocketing sales figures... or it could be a vastly optimistic early sign of your book's success, only to be decimated by reality, otherwise known as:

SELL THROUGH: Also known as "net sales," this is the number of books consumers actually purchase. The number is calculated and recalculated over the life of the book, and always takes into account the returns to-date. Sometimes you'll hear people say things like, "The sell-in was terrific but the sell-through was disappointing."

So to simplify: Sell-in refers to the number of books placed in bookstores. Sell-through refers to the number of books consumers carry out of bookstores.

EARN OUT: This refers to whether or not your book sold enough copies for you to earn back the advance you were paid by the publisher. (See last Tuesday's post on How Book Royalties Work.) To use this term in a sentence (verb form): "Did your book earn out?" Or to use it as a noun: "What's the earn-out on that book?"

*And what's the deal with returns anyway?

Basically the deal is that "returns" are probably the number-one lamented aspect of the publishing industry, blamed for everything from making it difficult to have a profitable business to global warming and possibly even swine flu. (Okay, maybe not those last two.)

Bookstores can return unsold books to the publisher and get full credit on their account. So this is why your sell-in is one thing, and your sell-through is something else entirely. If your book is doing well, the bookstore will sell out and order more. If your book isn't selling, the bookstore will package it up and send it back.

The tighter a bookstore's finances are, the quicker they'll send back a book. Some bookstores will only give a book a month on the shelf to show some significant sales (however they define significant) and if it doesn't measure up, back it goes. In tough times, bookstores occasionally return books for credit rather than paying their bills with actual money, setting into motion a devastating financial spiral for many publishers (who actually need cash to run their business, not a warehouse full of unsold books).

Thus ends my publishing vocbulary lesson for today. Now here is some NaNoWriMo silliness.


38 comments:

Aimee LS said...

Yet again, excellent and practical information for those of us still on the learning curve.

Thank you!

AmyBoucherPye said...

Love the video - hadn't seen that before...

Jody Hedlund said...

Very educational, Rachelle. Thank you. Guess that shows why covers and marketing are so important for bookstore sales. I'd be curious to know if more books are sold in bookstores or online (like through Amazon).

Krista Phillips said...

Love the vocabulary lesson!! THANKS!

Richard Mabry said...

Here's another factor to consider with regard to returns. When my non-fiction book was released, I offered to sign the stock copies at my local Christian bookstore. The owner, a personal friend, seemed a bit embarrassed when he asked me to just sign a couple. He finally admitted that he might have to return the rest if they didn't move, and he couldn't return signed copies. And that, writing friends, is why your offer to sign stock copies of your book at a local bookstore may be met with less than an enthusiastic response.

Genie of the Shell said...

Thanks for the practical information and the silliness! We writers need both.

Cecelia Dowdy said...

I have a question about earn out. I recently heard that big-name authors (like top-selling New York Times authors) receive a huge advance, and it's just expected that they won't earn it out? Is this true? I heard that publishers do this on purpose. If they do, what's the point? Is it a way to say "thank you" to the big-name authors footing the publishing expenses for the little guys?

Link McGinnis said...

In the CBA market bookstores must keep books for at least 90 days before they are allowed to return the product. Ninety days is normally enough time to see if a book is going to sell and helps to balance the publishers risk. Also, if returns were not an option for bookstores they wouldn't agree to buy a) higher risk titles/authors and b) enough quantity to get the title even noticed on the shelves.

You mention that a store may choose to return a title that is not selling significantly, based on its own definition. But, in reality most stores do a poor job of returning non-sellers. They rarely err on the side of returning too quickly.

Reggie said...

I launched into November determined to crank out my first NaNoWriMo novel. So far 43K has spiced up my marriage,examined my faith,connected me to younger writers, introduced me to previously unknown genres,provided an outlet for my sense of humor,invented two quirky characters and enabled me finish writing on a deadline. It's been fun. Thanks for mentioning it.

Mira said...

Cool - helpful. Thanks!

Karen Witemeyer said...

My debut novel just became available on Amazon, CBD, etc. for pre-order. (It doesn't come out until May/June.) That seems weird since my editor and I haven't yet completed the final edits. But, with the sell-in aspect, I guess it does make sense. The publisher needs some kind of gauge to determine the size of the print run.

Thanks for the insight, Rachelle. Oh, and I got a kick out of the video. I love starting my day off with a smile.

T. Anne said...

Wow, I didn't realize the bookstores could determine the timeframe of sales on their own. That's jarring but I suppose makes sense from a business standpoint.
BTW, I'm loving NaNo. I'm at 51K and going strong. Hey, I may as well finish the book, right?

Judy Schneider said...

Thanks for the vocab lesson. Your trick for clarifying "sell in" and "sell out" was helpful.

I am participating in NaNoWriMo and am loving it. The video was great! I haven't written my 1667 words yet today, so I better quit reading blogs and get to it. (I wish the words I write as blog comments would count toward the day's total.)

Thanks for a fun post.

katieleigh said...

That video is so fun. And thanks for the vocab lesson - helpful, as always!

Eileen Astels Watson said...

I'm hearing an auctioneer through this video. LOL

Thanks for the term clarifications. I learned about earn-out through Chip at a conference, but was unaware of the others.

lynnrush said...

ROTFLOL.
That video was hysterical. Way to start the Monday. Thanks!

Ava Walker Jenkins said...

Although you may think the post a bit dry, it is still so helpful. Thanks, Rachelle. I never knew that bookstores can make the choice about sending it back. I would also like to hear your answer to Jody's question about which is currently selling more books: internet or bookstore?

AM said...

Thanks for the important information and the funny video!

Lindsey Himmler said...

This is great information, but leads me to another question: WHY?

Why do bookstores get to return books for full credit? Is this a normal process in other industries? I'm just curious if it's one of those things that's done because it's always been that way.

yarnbuck said...

And then there's that P thing again . . .

"NBC’s Mike Viqueira offered eye-opening, exclusive excerpts from Palin’s new book on TODAY Sunday, two days before the book’s official release. “Going Rogue” is already a hit out of the gate, with a massive first printing of 1.5 million copies and advance orders putting it at, or near, the top of best-seller lists."

MisterChris said...

Thanks for the post, Rachelle. I knew some people that worked in a bookstore back 25 years ago, and it was a practice to return just the front cover of a paperback for full credit - the book would go in the dumpster.

(I'm guessing that saved return shipping charges but effectively ruined the book as a sellable entity.)


I was wondering if that practice still goes on. It's depressing to me, personally.

Also, loved the video. Very entertaining. Hit 48k today on my NaNo and looking at 50k in a day or so. Of course I'll go on to finish it, by end of month I think.

Timothy Fish said...

Several months ago, there was a news story in our area about some people who were upset because a bookstore was ripping off covers and throwing the books in the dumpster. The people were upset because they thought the bookstore could have donated the books to charity or something. What really got me was that the television reporter seemed to take the side of the people who were pulling the books out of the dumpster and carting them away in their cars. I suppose I figured the news media was smarter than that.

I don’t really like the thought of those books either being destroyed or being shipped back to the publisher, who will often have to sell the book at a reduced price or destroy it, but I think we would like it even less if bookstores had to sell every book they have on their shelves. We like walking into a bookstore and having options. We wouldn’t want to go back each visit and find that there were no books we wanted to buy because the store had a bunch of books no one wanted.

Link McGinnis said...

Since the return process continues to get comments... consider the process a bookstore goes through to purchase a book: A publisher's sales rep visits a store (if the store is lucky enough to get a visit) and presents possibly hundreds of books for the store's buyer to consider purchasing and stocking. Most of these are not going to be best sellers by any means.

The store will pay for these purchases either 30 days from the order date (if shipment is immediate) or 30 days from ship date (if the item is slated for a more distant pub date). So, often a title is still on the shelves by the time the publisher's bill comes due.

Since Bookstores aren't cash rich (especially Christian Bookstores) they must consider carefully where they spend limited inventory dollars. Risky titles will never make it to a bookstore's shelves unless the publisher offers a return policy.

A title's riskiness may be based on the popularity of the author, topic or even the design. To justify remaining "in-stock" a book should probably be able to turn itself about 3-4 times in a year. If it doesn't sell any, the store just can't afford to keep it in stock. And again, the store cannot return the title until it has given the book at least 90 days to sell.

I have purchased books on a non-return basis and often can get a much deeper discount from the publisher when they know they won't be getting them back. So, the publisher has priced a percentage of returns into the original sale-in price.

Now, when items are returned they aren't destroyed. No one is tearing covers off of books! Many periodicals are treated that way since they become outdated, but not your books. They go back to the publisher and get sold back to other stores as "remainders." You've probably covered that topic before so I'll just leave that one alone.

Hope that helps to see returns from a store perspective and how this is designed to help get your books into the stores.

Rachelle said...

Link McGinnis--Yes, as a matter of fact, bookstores ARE tearing the covers off books. You're probably not familiar with the practice because this is only done with mass market paperbacks, and Christian publishers/bookstores don't normally do mass market. (I'm assuming you're at a Christian bookstore.)

This is the way the "returns" have always been handled with MMPs. Bookstore gets full credit for simply returning the cover, and nobody has to deal with the shipping costs of sending back boxes of mass market paperbacks, which would probably show so much wear and tear by then that they'd be unsaleable anyway.

Of Another Opinion said...

Link,
What happens to a book that doesn't sell is largely dependant upon the publisher and their relationship with the bookstore. When a publisher is looking at thousands of books coming back from Wal-mart or Barnes and Nobel, it makes no sense for them to load them on a truck to ship back to the publisher when the publisher doesn't have the means to sell them to someone else. With smaller booksellers, there is a greater risk that they will rip off the cover to get the money, but then sell the book without a cover. Even when books are shipped back with their covers, many will be destroyed anyway. Sure, Half-Priced Books and similar stores will take part of them, but not all. There are also many books that are damaged in shipping or while they are in the bookstore.

Livia said...

Returns --> Stressed out authors & publishers --> authors & publishers with diminished immunune systems.

Also Returns --> Books (possibly with germs) --> traveling long distances --> spread of virus.

This is why returns cause swine flue.

Roxane B. Salonen said...

I am dizzy! Both the video and the thought of books being returned in large volumes to publishers. Ouch. It's a tough old world out there, isn't it? Thanks, as always, for empowering us through information, Rachelle.

JEM said...

1) Anybody else pronounce it NaNoWreeMo? (didn't even think about it...)
2) Anybody else fascinated by the movement of his fish in the background?

Thanks for the info, Rachelle, not enough authors know this stuff! Selling in is only half the battle, you've got to sell through!

Link McGinnis said...

Good points - thanks!

wendy said...

Verry interesting. All this is handy to know. Thank you Rachelle.

Libraries would be a good source of sales for books, I'd have thought. Although they wouldn't buy every book released. The author might help that situation by requesting his or her own book. My library group has a policy of buying most requests. Every school has a library so children's books always have a potential source of sales there. I once worked in a primary school library, and the budget for books was extensive.

nightwriter said...

So where do remainders fit into the picture? Do bookstores just discount books instead of returning or what happens with all those extra copies?

What a shame to destroy good books--why not donate them to schools, libraries, hospitals and nursing homes? Maybe they can use their donations as a tax write-off...There's got to be a better way to recycle these "unwanted" books. What about selling them to the author at a huge discount, instead of trashing them? Just a thought!

Timothy Fish said...

Nightwriter,

I haven't done the math, so someone might prove me wrong, but when you consider the cost of ink and paper and compare that to the value of the content of the book, it costs next to nothing to destroy the book, but if those copies are given away, those copies are still competing with the books on the shelves. If all I have to do is wait until the publisher starts giving away the extras to get a copy of a book, why would I want to go out and buy the book? Anytime someone receives something for which he didn't pay, someone must pay for something that he does not receive.

quackingalone.com said...

Very educational, Thanks.

quackingalone.com said...

Very educational, Thanks.

Rachelle said...

Nightwriter--Timothy has a good point. Also, I think you may be misunderstanding this whole concept of returns. Just because books are returned doesn't mean they're destroyed. (This is only the case with the mass market paperbacks as I explained above.) Publishers have many ways to get rid of overstocked books. The ones that are in pristine condition may get resold to regular book outlets. Some get remaindered, some get pulped (publisher-speak for destroying the books via recycling).

Our agency always makes sure our authors' contracts include a provision that before books are remaindered, the author is offered the chance to buy them at a deep discount.

As far as remainders: The books you see on remainder tables were probably not "marked down" by the bookstore. There are remainder companies that buy overstock and returned books directly from publishers (for pennies on the dollar) then resell them to bookstores and other discount outlets.

As for the question of why not donate? Well, in a perfect world that would sure be nice. But publishers can't afford to cannibalize their own business by donating to entities who would otherwise pay for books. Additionally, have you ever noticed how incredibly HEAVY books are? The shipping costs are enormous, and that alone can discourage large-scale donations.

I'm sure there are aspects of this that I don't even know about. I'm just giving you what I'm aware of.

ginny martyn said...

Love.
That.
Video.

Any Princess Bride/left handed reference is worth the 3 minutes.

nightwriter said...

Thanks for the info, Timothy and Rachelle. So I assume bookstores still make $$ off remaindered books. To me, it makes more sense to keep the books and mark them down as time passes instead of buying them back from a third company.

I meant perhaps publishers could donate some books long after their shelf life has expired, say at least a year or two after the pub date. Also why not dontate to schools, hospitals, churches, etc in low-income areas which may not have access to the newest books? They may not be in a position to pay full price for the latest books. Good books are still valuable, even if they're no longer for sale in the stores.

AmyBoucherPye said...

On the topic of earning out one's advance, see the BBC news story about actors and the ones who are the most overpaid (in book parlance, the one's with the biggest unearned advance):

http://news.bbc.co.uk/1/hi/entertainment/8368207.stm